CHINA. Powerful state media Global Times has applauded China Duty Free Group’s (CDFG) achievement in becoming the world’s number one travel retailer by 2020 sales according to The Moodie Davitt Report’s annual rankings.
Describing The Moodie Davitt Report as “the global travel retail industry’s authoritative media”, Global Times noted that as the channel was hit by the pandemic, CDFG adjusted its focus in time to seize opportunities during the crisis.
It continued: “The huge market return has further activated CDFG’s new momentum for innovation and development. With the strong support of its parent company, China Tourism Group, CDFG is actively participating in the construction of Hainan Free Trade Port, and continues to consolidate the five major capabilities of procurement, operation, channel expansion, digitalisation and marketing.”
Describing The Moodie Davitt Report as “the global travel retail industry’s authoritative media”, Global Times noted that as the channel was hit by the pandemic, CDFG adjusted its focus in time to seize opportunities during the crisis.
It continued: “The huge market return has further activated CDFG’s new momentum for innovation and development. With the strong support of its parent company, China Tourism Group, CDFG is actively participating in the construction of Hainan Free Trade Port, and continues to consolidate the five major capabilities of procurement, operation, channel expansion, digitalisation and marketing.”
Global Times commented: “At the supply level, by virtue of its first-mover advantage, CDFG has established good cooperative relationships with more than 1,000 well-known brands around the world. Due to relationships of strong trust, CDFG has continued to accelerate the pace of expanding its brand-rich portfolio.
“On a service level, CDFG is proactively providing consumers with a full range of shopping services pre-trip, during and post-trip. It has rapidly expanded the duty free business area and added new category specialty stores. The pick-up service in Hainan, together with the launch of several promotional activities, and the implementation of a ‘mail and home delivery’ service have all been implemented to continuously meet the new needs of consumers.”
The report noted: “It is not difficult to see that by on the one hand, deepening cooperation between partners and providing global brands with preferred channels to enter the Chinese duty free market, and on the other hand, consolidating consumer services and continuously enriching the consumer shopping experience, CDFG’s core competitive advantages have become increasingly prominent.”
Global Times cited The Moodie Davitt Report’s extensive coverage of the Hainan offshore duty free market, quoting our observation that “Driven by Hainan’s enhanced offshore duty free shopping policy, CDFG is set to consolidate its leading position.”
Global Times continued: “Continuing to strengthen communication with industry partners and introducing more high-quality brands and products to the Chinese market through cooperation and innovation will become CDFG’s constant goal.”
Source: ©The Moodie Davitt Report